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Recruited to this mortgage bank as Sr. Project Leader by my former manager to meet aggressive growth objectives. Over fourteen years I was promoted to Assistant Vice President, Vice President, and finally Senior Vice President, Data Processing. Continually played vital role in growing company from 27^th to 8^th largest mortgage bank with annual originations of $13-$15 billion and servicing portfolio of more than $25 billion. Repeatedly recognized for high impact contribution to key business initiatives.

Scope of Responsibilities:

Develop and implement operational, tactical and strategic plans for the Division.  Manage mainframe, mini and microcomputer application systems development.  Manage computer operations,  LAN / WAN networks,  hardware / software acquisition, and contract negotiation / administration. Grew staff from 4 to of 48. $5.6 million budget.

Accomplishments:

• Co-lead multi-faceted team to create mortgage Conduit Division. Designed and directed development of Residential Mortgage Conduit System enabling staff of 25 to acquire more than $3.2 billion of master servicing in three years. Nearest competitor required 125 staff to perform same function, saving annually $4 million. More Detail
  
  

• Managed development of Mortgage Warehouse Lending System providing ability to monitor $500 million in loans to other mortgage banks at 2% spread generating annual revenue in excess of $9 million. More Detail
  
  

• Designed and managed development of Follow-up/Messaging System used to electronically record and monitor daily activities of 500+ staff and 249,000 clients. Reduced annual cost associated with miscommunication of actions taken by company or actions pending on client loans by more than $1 million.
  
  

• Managed project to analyze, select, customize and implement reverse Telemarketing System to support origination of residential Equity Line of Credit Mortgages enabling in excess of $3 billion in originations over 2 year period.
  
  

• Managed operations portion of MIS project to convert in-house developed Loan Servicing System to licensed CPI Loan Origination Servicing System. Positioned company for 12 year growth of servicing portfolio from $750 million to $25 billion.
  
  

• Designed, developed and implemented Loan Closing System utilizing state-of-the-art integrated multi-drop WAN/LAN networks. Enabled origination of $2.5 billion of government and conventional residential mortgages over three year period.
  
  

• Managed project to convert / migrate Loan Closing System to in-house developed mainframe based Mortgage Inventory System. Reduced annual operating expenses $250,000 while reducing time required to determine secondary market position from 24 hours to less than 1 second.
  
  

• Designed and managed development of Quality Control Tracking module of Loan Inventory System reducing annual cost of correcting errors $60,000.
  
  

• Designed, developed and implemented Commercial Paper Tracking System reducing the need to issue mortgage backed commercial paper by 2% saving annually more than $2 million.
  
  

• Designed and managed development of Mortgage Warehouse Tracking System reducing cost of managing $150 million line of credit 100% and reduced errors in reporting 85%. Enabled company to increase daily borrowings 20%.
  
  

• Designed and managed development of File Tracking System used to monitor location of more than 500,000 loan files reducing the number of lost files 98% saving annually more than $300,000.
  
  

• Designed and managed development of Document Tracking System used to monitor delivery of critical legal documents to investors shortening time required to finalized delivery of loans to investors / certify pools 75%. Reduced number of lost documents to less than 500 per year saving annually $75,000 to $200,000.
  
  

• Designed and managed development of Investor Delivery System reducing staff required to deliver loans to investors and obtain GNMA pool certifications saving annually over $200,000.
  
  

• Managed development of Mortgage Warehouse Reconciliation System reducing operating costs 66%.
  
  

• Designed, developed and implemented automated interfaces between Loan Inventory and Loan Servicing Systems eliminating 95% of manual effort to setup loans on Loan Servicing System saving $45,000 per year while improving accuracy 95%.
  
  

• Designed and managed development of automated interface between Loan Inventory and General Ledger Systems reducing Accounting staff by 3 people saving in excess of $65,000 per year while improving timeliness and accuracy of postings 99%.
  
  

• Designed and managed development of REO System improving timeliness of reporting investment in real estate owned allowing bids to be analyzed in 5 minutes saving annually more than $40,000.
  
  

• Designed and managed development of Tax Service Bill Reconciliation system improving timeliness of ordering tax service 300% and reducing annual tax payment penalties more than $175,000.
  
  

• Negotiated acquisition and managed customization of Loan Origination System for 25 remote offices reducing annual cost of originating government and conventional residential mortgages by $1 million.
  
  

• Co-managed design and build-out of 105,000 sq, ft. corporate facility. Brought $2.75 million project on on time and within budget.
  
  

• Designed and managed build-out of 10,000 sq. ft. state-of-the-art data center coordinating architects, equipment vendors, cabling vendors and space planners completing project on time and within budget. Improved security and IT operations efficiency 200%.
  
  

• Established on-going microcomputer training program improving computer related productivity of more than 300 staff by 50%.
  
  

• Negotiated acquisition / lease and managed installation of 4 IBM mainframes over 12 year period providing progressive capacity to service more than 249,000 loans with sub-half-second response time for 1,200 concurrent on-line real-time sessions with service level of 99.95%.
  
  

• Negotiated acquisition / lease and managed installation of hardware/software for 25 remote local area networks enabling implementation of Loan Origination System for more than 300 staff.
  
  

• Managed relocation of corporate office and data center involving large IBM mainframe, AT&T PBX / Voice Mail System, Predictive Dialer, 250+ networked microcomputers and more than 800 associated office/system devices. Relocated 360 staff in 1 weekend without interruption to business functions.
  
  

• Developed and implemented strategic plan for Data Processing Division providing flexible computing platform on which company grew its business 2,000% from 1978 through 1992.
  

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